Stage 1: Disbelief.
Stage 2: Anger.
Stage 3: Bargaining.
Stage 4: Acceptance.
What they really need is a step 5: you get your way and all the bad things go away.
P.S. (5.5.2006) The last line is a joke. I know it sounds infantile and sophomoric. That’s sort of the point. *sigh* Sorry you missed it, I’ll try to make my humour more brutish next time.